The most important part of the global supply chain that delivers the materials and goods we need by the day/hour/minute is people, supported with information and technology. The rail intermodal industry requires people at all points of the process to meet the needs of its customers. Providing safe, consistent service in a marketplace influenced by shifting economies and energy sources is the foundation for the human resources, operating, and technological approach that AIM will use to meet the requirements of the future.

AIM is designing its people, operating, and technology processes, hardware, and software around the following parameters: